AC Service

Return & Refund Policy

Thank you for choosing our AC Service. We are committed to providing high-quality service and customer satisfaction. Please read our Return & Refund Policy carefully.

1. Service Satisfaction Guarantee

If you are not satisfied with our service, you must inform us within 24 hours after the service is completed. We will review the issue and arrange a re-service if necessary.

2. Re-Service Policy

We provide free re-service under the following conditions:

Cooling performance problems after servicing

Water leakage caused by service work

Installation errors

Service-related technical faults

Re-service requests must be made within 3 days of the original service date.

3. Refund Eligibility

Refunds may be provided only if:

The problem cannot be resolved after re-service

The service was not completed due to our fault

Incorrect service was delivered

Refunds are not applicable once the service has been successfully completed and approved by the customer.

4. Non-Refundable Situations

Refunds will not be issued if:

Issues arise due to pre-existing faults in the AC unit

Problems are caused by electrical supply issues

Damage occurs due to customer misuse or negligence

Service cancellation occurs after work has started

5. Cancellation Policy

Free cancellation is allowed before the technician arrives.

Cancellation after arrival may incur a service visit charge.

6. Refund Processing Time

Approved refunds will be processed within 5–7 business days via:

Mobile Banking

Bank Transfer